Don't waste your time dealing with this petty woman, there's a perfectly good library 2 miles down James Street that will happily help you and your kids.
The librarians give excellent customer service!
I have been to this library a couple of times now and while it is a smaller library with a more limited selection the librarions have been very nice and helpful.
This library would be fine if it had a librarian who cared about its patrons. I've never seen someone actively discourage people from using the library until today. I had my wife's card today (no way to tell, as there's no *name* on the card, just a number) and instead of helping to find *my* account in the system, she loudly and condescendingly offered to cancel my wife's card.
The first time visiting this branch I went to renew my card and had an unreturned book from a couple of years ago that I had forgotten about. They didn't seem judgmental at all and they helped me sort it out. Compared to my experience with the Rochester library where I left a book on a bus accidentally and was scolded by a librarian even when agreeing to pay for the book.
Paine Branch Library is a US Library based in Syracuse, New York. Paine Branch Library is located at 113 Nichols Ave, Syracuse, NY 13206, USA.
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