Horrible customer service I will never order again last 3 time girls in there are rude and don't treat people with respect food last time had a puddle of water in the middle
We ordered. Pizza and bread sticks was told 45 minutes it took over 1 1/2 hours pizza was cold and was not cooked all the way was doughy called the store offered to remake it bit we waited already 1 1/2 hours did not have time to wait probably will not order from there again
Decent pizza for a chain. Always have killer deals online or received in the mail. The garlic knots are the best menu item as an order consists of several small knots soaking in garlic butter.
We had a burnt pizza a couple of weeks ago. I called for a credit ($10.79) and was told I would receive it on my account. I asked if they needed my onlune order number or account number and was told no, since they had my name they could apply the credit. We ordered again and no credit. When I arrived I explained the situation with details of names and dates to the cashier and she offered to discount 1 of my pizzas ($7.55). I said the burnt pizza was a $9.99 plus tax. I could see her trying to do the math in her head, she said she could give me a $10 credit. I said no, $10.79. That was the cost of the burned pizza. She eventually relented. She was always polite, but I should not have had to go through this to get a credit I was told was already on my accout.
We ordered 2 pizzas tonight, one was the xl which still is smaller then the regular pizza parlors large. Asked for 2 toppings, wanted the entire pizza with mushrooms then only one half of the pizza with onions. Not only was the pizza later then stated it would come. But our toppings were barely a handful of sliced mushrooms mostly piled in the middle near the end of one slice, and a few slivers of onions on one slice. So we called and guess what, they can't do refunds, all they can do is make us wait another hour for a new pizza oh and take the original pizza back. What are they going to do with it? Resell it? It was 9pm already who wants to wait another hour. So for us to get any credit for a half ass pizza, we either have to call in the order or go there. Yeah lets see if they do. Tired of getting ripped off. They had no problem taking my money but have a problem giving it back when they screwed up. So I'm going to post a pic of it. How hard is it to spread mushrooms on a whole pizza, then some onions on half of it? I'm probably going to stick with the regular pizza parlors. They're mostly family own and would of given back our money.
Papa John S Pizza is a US Meal Delivery based in Syracuse, New York. Papa John S Pizza is located at 2921 James St, Syracuse, NY 13206, USA.
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