I will never park my vehicle here ever. I come off the bus from Boston mind you it's 130am tired exhausted I still have another 35 min ride from Syracuse to port Byron. I get into my car and pay the meter it's 30$ I pay with a 50$ and it doesn't dispense my change it says take a ticket and go to the office now it's 1:30 2:00 in the morning there isn't a soul in sight I go to grab my receipt and there you have no receipt. So now I have no proof as to my complaint thanks atrium parking for jerking me out of 20$ and covering your tracks by not giving me a receipt. Oh by the way the numbers posted on the machine either don't work or no one answers gee whiz thanks.
Decent garage. Reasonable price for monthly parking and they take decent care of it. Good location for downtown parking.
If it was possible to leave zero stars for my recent trip to this parking garage I would. I requested assistance since the machine was not reading my parking ticket (I still had the ticket and there seemed to be nothing wrong with it physically). Upon contacting the person with the assistance button he kept referring to me as "bud" and stated that I must pay the $10 fee for a lost ticket because "it is your fault the ticket won't read ... our machines are pretty hearty and don't make mistakes." We asked to speak to a manager or his supervisor and he stated "I am a manager and you're on camera bud" as if I was doing something wrong by requesting assistance and not having to pay $10 for 30 minutes in the garage. Terrible experience, will never park there again.
Great central location but very pricey.
As a previous "resident" of downtown Syracuse, I had to pay 100$/ month to park here. The roof of the garage fell onto my car causing multiple dents and chips in the paint, when the garage was informed they said we "park at our own risk". The management takes no responsibility, making me question what is the 100$/month doing? There has been multiple stabbings in this garage during the last year I lived downtown. There is also a homeless man that lives in the stairwell(sleeping on the 3rd floor), often pooping and peeing on the 2nd floor stairwell. I know this all sounds crazy but this is true, like many of the previous reviews have said. Management does NOT A THING to change the condition of the garage.
Atrium Parking Garage is a US Parking based in Syracuse, New York. Atrium Parking Garage is located at 115 W Fayette St, Syracuse, NY 13202, USA.
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