Worst Online Service and customer service I've ever encountered with any company! They are the worst! I would never recommend anyone to purchase from the website or over the phone, I got hung up on three times while placing a complaint about the website, also had some customer rep yell at me. Not impressed
I wind up in Syracuse for business a few times a year, typically just before my anniversary and wife's birthday. Fortunately for me that means I get to shop at this particular store.
I make sure I go to this store every time I'm in the area. If you're into coach or have someone in your life that is it's worth stopping in.
The staff have always been courteous, professional, polite and not aggressive. I'm a guy that doesn't really understand most of the products in there. I describe my wife's style and needs and they lay out options for me to choose from. The staff has always demonstrated a great deal of knowledge about their products. So far the items they've selected have made my wife extremely happy.
Coach is high end and a status symbol in leather female accessories and handbags. This is a very nicely laid out store and the staff are helpful here. If you're shopping here, you know what you're looking to buy.
I don't know why, but this coach outlet beats the prices at the coach outlets I've visited in Florida and North Carolina. I mentioned to the clerk that their prices are better, she said she hears that a lot. She said she didn't know why since all the stores run the same sales, but I find this one too be less expensive.
Coach is a US Store based in Syracuse, New York. Coach is located at 1 Destiny USA Dr, Syracuse, NY 13204, USA.
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