I will not go back. She was very unprofessional, and demonstrated no concern for her clients . I strongly do not recommend this stylist or salon.
I rescheduled my appointment as I wanted to speak with Kasey, as I thought maybe the assistant was covering up her mistake. When I spoke with Kasey her story was the same as her assistant's. I told her that I had my phone log with me and that it doesn't show any incoming calls from the salon. All she said was "that's weird." She did give me a discount, which resulted in a bill of $65. She didn't do a cut or highlight. She left the color as it was and put something over my hair that took out the yellowish color that was from my previous color with her. It wasn't much.
Kasey is amazing.
Very friendly and warm environment. The glass of wine was a nice touch as well. All the women are so kind and caring. I would recommend this Salon to everyone.
I scheduled an appointment with the owner Kasey for Friday, 12/30 so that I'd have a fresh color for a New Year's Eve Party, and when I arrived at the salon it was closed. I made the appointment in the Salon at my previous appointment, which was my first appointment with Kasey. I left a few messages Friday and Saturday, hoping they'd be open so I could get my hair done. I also left a Facebook message. I did not get a response to my Facebook message. Her assistant called me Tuesday, January 3rd. I asked her assistant what happened, and she stated that they called a few times and left me a few messages about having to cancel my appointment. When I questioned which days they called, the assistant told me they called Wednesday 12/28 and left only one message (not a few like she said). I didn't get their message. When I looked at my cell phone log, I did not have any incoming calls from the salon. I also asked the assistant why my appointment got cancelled and she stated because I was the only appointment that day.
perfect
Robin does my hair so well and she is always fun to be around. Love this place!
I wasn't looking for her to give me a monetary discount. I was looking for her to tell me the truth, which was that they just canceled my appointment without letting me know.
Evan Michaels Salon is a US Beauty Salon based in Syracuse, New York. Evan Michaels Salon is located at 553 N Salina St, Syracuse, NY 13208, USA.
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