This store has a great selection of appliances and home products as well as Craftsman products. The store is split into two floors with tools/Craftsman and appliances on the first floor and clothing/Lands End on the second floor. I am not sure why the other reviewers have complained about bad service as I have always had great service here and I've been going to this store for years.
I had absolute garbage service from the "manager" here. I am appalled. I purchased a grill from there yesterday and the so called manager was an unprofessional sloppy rude man. I am very disappointed with this store.
Possibly the worst customer service in the universe... Trying to talk to anyone is a nightmare. If there are employees they avoid you like the plague. Given I only spent a few hundred dollars there with the in store pick up. No one would help. Go anywhere else. Walmart has better customer service. Even the dreaded East Syracuse one....
Even one star for this location is too much. Santo is just a J*** A**. He does not do anything except snoring and occasionally falling asleep while working. Well, next time do us a favor and go lay down on one of those beds that you guys a selling and take a nap. When he wakes up it might take him a god hour to actually understand questions about dishwashers. He is the reason why I would never go back to sears. is way too much.
I have bought all of my favorite furniture in Sears. Always love Sears.
Sears is a US Department Store based in Syracuse, New York. Sears is located at 3649 Erie Blvd E, Syracuse, NY 13214, USA.
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